Terms & Conditions — It Must Be the Bait
Effective Date: October 9, 2024

Welcome to It Must Be the Bait (itmustbethebait.com). By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Business and Website Use
   It Must Be the Bait operates this website to sell fishing lures, fishing tackle, and related products. You agree to use the website lawfully and not to interfere with its operation, attempt unauthorized access, or submit fraudulent orders.
2. Products and Descriptions
   We make reasonable efforts to display product descriptions, images, colors, specifications, and prices accurately. Actual colors and appearance may vary due to lighting, manufacturing differences, and screen settings. We reserve the right to correct errors, update listings, and discontinue products. Nothing in this section limits rights provided by applicable law.
3. Pricing and Payment
   Prices are listed in U.S. dollars unless otherwise stated. Prices and promotions may change without notice. Orders are subject to payment authorization and acceptance. If we cancel an order after collecting payment, we will refund the amount paid for that order.
4. Orders and Shipping
   Customers are responsible for providing accurate shipping and billing information. Delivery estimates are not guaranteed dates. Carrier delays and circumstances outside our reasonable control may affect delivery. We will work with customers to address confirmed lost shipments, damaged deliveries, and fulfillment errors in accordance with applicable law.
5. Final Sale Policy
   All sales are final unless a return, refund, replacement, cancellation, or other remedy is required by applicable law or expressly approved by It Must Be the Bait. This policy does not exclude or limit rights that cannot legally be waived, including applicable rights concerning defective, misrepresented, or incorrectly supplied products.
6. Promotions and Discount Codes
   Promotions and discount codes are subject to their stated terms, eligibility requirements, and expiration dates. Unless expressly stated otherwise, offers cannot be combined. We may correct errors or end promotions as permitted by law.
7. Intellectual Property
   Website content, including original logos, photographs, graphics, text, and designs, may be protected by intellectual property laws. You may not reproduce or commercially use our original content without permission, except as permitted by law. Third-party trademarks belong to their respective owners.
8. Product Safety and Fishing Regulations
   Customers are responsible for using fishing tackle safely, following product instructions, and complying with applicable fishing laws and regulations.
9. Limitation of Liability
   To the extent permitted by law, It Must Be the Bait will not be liable for indirect, incidental, special, or consequential damages arising from website use or product purchases. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
10. Privacy
    Information collected through website use and purchases is handled in accordance with our Privacy Policy.
11. Governing Law
    These Terms are governed by the laws of the state in which the business is legally based, subject to applicable conflict-of-law rules and non-waivable consumer protections.
12. Changes to These Terms
    We may update these Terms by posting a revised version on our website. The effective date will be updated when appropriate. Changes will not remove rights that cannot legally be waived.
13. Contact
    For questions about these Terms, orders, or products, please contact us through itmustbethebait.com.

Refund & Return Policy — It Must Be the Bait
Effective Date: October 9, 2024

At It Must Be the Bait, we appreciate your business. Please review this policy before placing an order.

1. All Sales Final
   All sales are final. We do not accept returns or offer refunds for change-of-mind purchases, ordering the wrong item, buyer's remorse, or products no longer wanted, except where required by applicable law or expressly approved by us.
2. Defective, Damaged, or Incorrect Products
   If your order arrives damaged, defective, incomplete, or different from what you ordered, contact us promptly through itmustbethebait.com. Include your order number, a description of the problem, and photographs when reasonably available. We will review the issue and provide an appropriate remedy, which may include a replacement, refund, or other remedy required by law.
3. Product Condition
   Products that have been used, modified, damaged after delivery through misuse, or returned incomplete are generally not eligible for voluntary returns. This restriction does not eliminate rights or remedies that apply under law to defective, misrepresented, or incorrectly supplied products.
4. Return Authorization
   Contact us before sending any product back. We will provide instructions if a return is authorized or required. Unsolicited returns may be delayed or refused where permitted by law.
5. Return Shipping
   For voluntary returns expressly approved for reasons such as a change of mind or ordering the wrong item, the customer is responsible for return shipping unless otherwise agreed or required by law. If we sent an incorrect item or a product is confirmed defective or damaged on arrival, we will arrange or cover reasonable return shipping where appropriate and as required by applicable law.
6. Refund Processing
   Where a refund is approved, we will process it within 15 business days after approval, using the original payment method where possible. Banks, card issuers, and payment providers may require additional time to post the funds. Any shorter deadline imposed by applicable law will take precedence.
7. Exchanges
   Exchanges are not guaranteed and are subject to our approval, product availability, and applicable law. Contact us before sending an item back.
8. Lost or Missing Packages
   If tracking indicates that a package is lost, or your order has not arrived within a reasonable time, contact us so we can investigate with the carrier. We will work toward an appropriate resolution in accordance with applicable law.
9. Order Cancellations
   Contact us as soon as possible if you need to cancel an order. Cancellation cannot be guaranteed once processing or shipment has begun. If we accept a cancellation after payment, we will issue any applicable refund. Statutory cancellation rights, where applicable, remain unaffected.
10. Legal Rights
    Nothing in this policy excludes, restricts, or waives any consumer right or remedy that cannot legally be excluded, restricted, or waived.
11. Contact Us
    For questions about an order, damaged goods, defective products, or an incorrect shipment, contact It Must Be the Bait through itmustbethebait.com. Please include your order number.